Our service doesn’t end when your bed is delivered. We undertake to remake a No 1 or No 2 bed if you are not completely happy with the tension in the first 3 months; but we do request that you allow a month for your muscle memory to adjust before you judge, especially if your body has been compensating for an unsupportive mattress.
It is normal for the mattress to settle a little as the natural fillings find their place. Your topper will flatten with time and we offer a re-carding service to rejuvenate it should you wish. If you treat your bed with the respect it deserves, taking the time to turn your mattress regularly, you can expect a lifetime of unsurpassed comfort.
For any enquires related to your bed, please contact your nearest showroom.